HOW IT WORKS

Order Placed ✅

Customize your order by choosing the character count, size, and desired customizations. For the best results, our artists recommend uploading two high-resolution photos per character to ensure greater detail from chat or you can email us at support@elephanthobby.com

Digital Editing & Mockup Creation 🖥

At this stage, your painting undergoes digital adjustments, including resizing to match your chosen dimensions, combining characters from separate photos, altering backgrounds, and incorporating any other personalizations you’ve requested.

Our graphic designers prepare a preview of your portrait for the artist and share it with you for approval. You can request changes and upload more photos directly from the chatbox or email to support@elephanthobby.com

Painting in Progress 🎨

Once the digital design is approved, our artists begin hand-painting your portrait with meticulous attention to detail. This process typically takes 12 to 18 days to complete.

Final Review 🖼

When your handmade painting is finished, We will send you a preview of the completed piece. At this stage, you can either approve the painting or request any necessary revisions.

Shipping 🛳

That’s it! After approving the final painting, we will begin the shipping process. Your package will arrive at your doorstep within 5-10 days. Don’t forget to capture your portrait reveal moment—we’re sure it will be unforgettable!